AIaaS, as a new field, is on the rise today and expected to grow faster in years to come. Both the term and product of this “Artificial Intelligence-as-a-service” have been used by a lot of companies. But as a new field, AIaaS might be a “hard topic” for some people. This page will help you dig into what this AI technology means.
AIaaS: What Is It?
Generally speaking, AIaaS refers to off-the-shelf tools that make it possible for companies to use and scale techniques of AI. Meanwhile, the term “everything as a service” that is often associated with AIaaS refers to any software that is available off the shelf and can be used as a network since it is on cloud computing.
You can purchase the software from a third-party vendor. Then, you need to create a few tweaks. Even if the software isn’t customized to your system entirely, you can still use it as soon as you wish. Since cloud services are easy to access now, AI is also more accessible for the public. This allows companies to collect infinite data and store it in many effective ways.
How AI Technology Works
Most of the time, AI technology uses algorithms. They enable computers to complete specific tasks such as creating statistical estimations and studying large-sized data. As for the types of algorithms, they are divided into two: machine learning algorithms and deep learning algorithms. While classification and regression are included in machine learning algorithms, deep natural nets are linked to deep learning algorithms.
Computers seem to have abilities to act like a human brain if these two algorithms are used in certain ways. They will be able to determine objects in pictures, respond to roadblocks from a car without a driver, chat with humans 24/7, and more. For companies, they can use these abilities to gather data that can help them to understand their customers better, know what the customers want, find things that can be turned into automation in production or service delivery, etc.
Types of AIaaS
There are some types of AIaaS used a lot by companies, including chatbots and digital assistance. These are, perhaps, the most common type of AIaaS. The chatbots included in this type utilize NLP (Natural Language Processing) algorithms. These tools allow computers to have conversations with human beings and learn things from them. Not only that but NLP can also imitate the patterns of language used by human beings while providing answers. It allows people who work in customer services to shift their focus on more complicated tasks.
Another common type of AIaaS is cognitive computing APIs that stand from Application Programming Interface. They are applied to allow services to communicate with each other. APIs will make it possible for developers to add a specific service or technology into the application they are developing easily. The process becomes simpler since the developers don’t need to write the code from scratch. Some common options you can find in APIs include NLP, translation, search, knowledge mapping, emotion detection, computer vision, and computer speech.